FAQ


 
 

Has my order shipped? How Do I track my order?

When your order ships, you will receive a confirmation email with a tracking number. Please see Shipping + Handling for additional information.


How long will it take to receive my order?

Please see Shipping + Handling for information.


How do I return my order?

Please see our Returns & Exchanges Policy


Do you ship internationally? 

Not through this website. Please Contact a member of our team for information on International Orders.


Care instructions

We offer a Irene Lummertz Jewelry Gem & Jewelry cleaning solution for $20.00.
Contact our sales team to order.